| Single modem license |
Free |
Multiple modem license, per modem.
|
$900.00 each
|
| Receive option, per modem. |
$900.00 each
|
| Network Control Panel (Windows client) |
Free |
| Base system license |
Free |
Annual software maintenance and support
|
$750.00 |
| Annual
Software Maintenance and Support Fees |
| realtime fax - single
modem system |
$600.00 |
| realtime fax - additional modems |
$240.00 per modem |
| realtime fax - receive option |
$240.00 per modem |
| realtime forms - base
system |
$750.00 |
Support for realtime fax and realtime forms
is only
offered
by way of annual support contracts.
| Training Courses, Consulting
Services and other fees |
| realtime forms Programming
(2 days) |
$2400.00 |
| realtime fax
Administration (1/2
day) |
$900.00 |
| Consulting Services |
$90.00 per hour |
| Media Preparation |
$300.00 |
In addition to services related to realtime fax
and
realtime forms software, Realtime Holdings Pty. Ltd. can
provide
consulting
services for any other matters relating to open systems, including
system program and porting, and TCP/IP network services.
| General Terms and Conditions |
- Free software and documentation is offered directly from
the Realtime internet web site and is not provided as printed manuals
or as software on media. Documentation or software shipped as printed
matter or on media will incur an additional "media preparation" fee.
- All prices are in Australian dollars, and exclude GST.
- Realtime Holdings Pty. Ltd. Australian Business Number is
41 065 423 207.
- Training courses are conducted on the customers premises
using facilities provided by the customer.
- All professional services and training exclude all travel
and accommodation costs and any quoted daily consultants allowances.
- realtime fax licenses are based on the
number of
attached
modems and the facility to receive faxes is enabled by an optional
license.
| Support Terms and Conditions |
- realtime fax and realtime forms support
allows for
unlimited
support via email and limited telephone and off-site support work to
rectify operational faults with the software. It does not allow for any
on-site work which would otherwise be charged at standard consultancy
rates.
- realtime forms support allows for rectification of
operational faults with the software, and limited assistance with
technical advise in the development of new forms and reports. It does
not allow for development of new forms or reports.
- The annual support fee allows for free upgrade to the
current versions of the software when they become available.It does not
necessarily allow for upgrading to new versions of the software. New
versions of the software will be offered to existing support customers
at discount prices when they become available.
- Telephone support is provided during normal business hours
between 9:00am and 5:00pm Australian EST. Support queries may be
submitted via email or fax outside of these times.
- Support for realtime fax and realtime forms
under
these
terms and
conditions is only provided via annual support contracts. An annual
support contract commences from the first day of the month in which the
support fees are paid.
|